Microsoft Outlook Web Access (OWA)



In accordance with Information Protection (IP) policies, Outlook Web App (OWA) times out after a period of inactivity.

  • At logon you will be prompted to choose if you’re using a public\shared or private computer to access OWA. Private has a longer timeout.
    • Default is Public\Shared (I.E. motel or airport kiosk computer). Time-out period for public is 20 minutes of inactivity
    •  Private (I.E. computer located at work, or home computer where you’re the only user). Timeout period is 30 minutes
  •  Default is “Premium” option but “Light” option can be used by clicking the appropriate box (check mark)
    • Premium option provides the complete set of OWA features. 
    • The Light option is the default for older browsers not supported by Premium (won’t have a choice). 
      • It provides fewer features but is faster for some operations. 
      • You may want to use this version if you have a slow connection or strict browser security settings
  • Renown users enter logon and password as the below sample shows
  •  Hometown Health users logon with hhpnet prefix (“hhpnet\your_user_name”)

  • OWA provides most options that Outlook 2010 does. Default view

  • When using the drafting new e-mails you can browse the address book
    • With “Inbox” highlighted click on “New” dropdown. Click on “To…”
    • You can search. You can click in browsing area and start typing where it will jump to that matching address
      • Shows address information in right pane.
    • Click “To >” or “Cc ->” to add to recipients. Click “Ok” to return to your draft


Click “Options” (upper right) to customize your preferences such as out of office, etc



Click here to return to the OWA main page